2014年4月27日星期日

Collaborative Practices between Conflicting Parties: New Media and Education


Education and new media

XU LINGYI(Kathy) 53186196

 

 

In the past, when a student needs to search for information, they would head to the library.  Nowadays, students will definitely take out their mobile phones and search on google. In the times of technology, students learn with brand-new technologies such as Weibo, Wechat, facebook and smartphones.

 

1.         Ways of collaboration between education and new media

 

1)         Online courses

 

This would enable a way of innovation, because amazing talent can be found anywhere, maybe the next Albert Einstein or the next Steve Jobs is living somewhere in a remote village in Africa, and if we could offer that person education, they would be able to come up with the next big idea, and make the world a better place for all of us.”

----Daphne Koller

 

Thanks to the modern and popular technologies, we can enjoy the best education from the top universities in the world. And the key word of it is “online course” and MOOC.

 

Interactive online classes from the world’s top universities are offered for free on the internet, which are taught by the professors from MIT, Harvard, UC Berkeley and many other famous universities. The topics of the courses include economics, finance, electronics, engineering, music, philosophy, physics, science, food, nutrition, history, humanities, biology, business, chemistry, computer science, law, literature, maths, medicine and statistics and so on.

 

More importantly, it is very easy for us to find those attractive online courses because most of the renowned universities offer online classes through their school official websites. One can do a simple search to find out which university offer general education requirements, prerequisites, and even your entire degree plan.

 

There's no doubt that a growing number of students are pursuing their studies online. A survey points out that just one-third of higher education students (more than 6.7 million students) take at least one course online, and according to the data, the number of college students who are enrolled in at least one online college class increased for the ninth straight year.

 

One point that should not be ignored is the role of free-translating organizations in mainland China, which are formed by some language enthusiasts, who translate the online courses from English to Chinese, and share them via social network and BBS. Without their great contributions, Chinese people cannot enjoy the world’s first-class education with Chinese subtitles.

 

2)         Social Networking Service

 

Social Networking Service (SNS) is the abbreviation of social networking service. A SNS is a platform to build social networks or social relations among people who share their interests, interesting moments, activities, thoughts. Social networking is web-based services that allow individuals to create a public profile, and then to create a list of users with whom to share connection, and cross the connections within the system. Popular SNS includes Weibo, Wechat, Instagram, Pinterest, Tumblr and Facebook.

 

With the development of technology, social network becomes more and more popular in China. Based on “Chinese netizens social networking applications research report of 2013”, the users of SNS climbs up to 12,400,000, which remains one-thirds of the total number. It also points out that, among those who used SNS, 50.3% of them are students, which indicates that college students have become the major users of SNS.

 

Social networking sites allow students to explore their interests on a global scale and discuss their interests with a wide range of people. This poses huge benefits to self-learning, because information and resources are much more available than they were in the past.

 

2.         Introduction of new media

 

1)         Weibo

 

Weibo refers to mini-blogging services in China, including social chat sites and platform sharing and other social web-based functions. It uses a format similar to Twitter with key difference being that it is used almost exclusively by Chinese language speakers. Weibo users can set up real-time information sharing communities individually, and update their information in 140 character blocks.

 

The collaboration between Weibo and education are more and more popular. Weibo can benefit students and teachers in a multitude of ways. Methods like following the famous professors, following the subject with tags, building an e-learning community, are all good ways of self-learning.

 

2)         Wechat

 

WeChat is a new mobile text and voice messaging communication service developed by the IT giant company-- Tencent in China, first released in January 2011. The growth of WeChat has revolutionized the way the smartphone owner in China communicates with acquaintances, friends, family members and even strangers, as well as the ways of information receive. The app is available on Android, iPhone, BlackBerry, Windows Phone, Symbian, and OS X platforms. Languages supported include traditional/simplified Chinese, English, Indonesian, Spanish, Portuguese, Turkish, Malay, Japanese, Korean, Polish, Italian, Thai, Vietnamese, Hindi and Russian.

 

WeChat provides multimedia communication ways, such as text messaging, hold-to-talk voice messaging, broadcast messaging, photo and video sharing, location sharing, and contact information exchange. It supports social networking via shared streaming content feeds and location-based social plug-ins to communicate with other WeChat users.

 

One point should mention is the differences between WeChat and traditional media tools.

Platform

         Traditional media tools: have many different platforms, such as TV, broadcast, newspaper.

         WeChat: mobile-only, which means that you can only use WeChat on your smartphone.

Communication mode

         Traditional media tools: one to many

         WeChat: one to one

Efficiency

         Traditional media tools: moderate

         WeChat: high(with 100% arrival rate)

Interaction

         Traditional media tools: little interaction with audiences   

         WeChat: users can interact (talk, reply, ask questions etc.) with some famous brands’ public account, and share the information with their WeChat friends

Role

         Traditional media tools: information spreader

         WeChat: information spreader + social tool + e-commerce platform + consumer database

 

All these differences above makes Wechat outshines other SNS tool and take the leading place of sina weibo. And one point that Wechat succeed in maybe the trust-building. It is because the relationship between Wechat users is stronger that other SNS’ uesrs, Wechat can become a leader in SNS in mainland China.

 

3)         Wikipedia

 

Wikipedia is the largest and maybe most useful resource database on the internet. Rather than using encyclopedias from a library or buying expensive encyclopedias with limited information, Wikipedia provides a free encyclopedia with lots of information in different languages. It is created in 2001, and now has over 16 million articles. Wikipedia is written by thousands of volunteers who write on their topics of expertise. One would think this would lead to biased or inaccurate information or to poor writing. However, processes and controls within the community continuously improve the quality of Wikipedia, allowing the site to provide neutral, quality information.

 

Wikipedia is a unreplaceable resources for e-learners, for its extraordinary abundant contents and quick-updated speed.

 

3.         Collaboration between education and new media

 

New media pose positive effect to education

 

New media not only revolute the ways we communicate with others, but also change the ways we learn. Some SNS, like weibo and wechat, can be used as tools for e-learning in the following ways.

 

a)         Follow the famous professors

 

Nowadays, not only the youth use weibo, but also some famous professors have their weibo account. For example, Li Ao, the famous writer, social commentator, historian, and independent politician in Taiwan, who is so far away from the general public in mainland China, has invited to use sina weibo. He shares his opinions, thoughts and life on weibo, so that we can know his daily life, which cannot find on any books.

 

Additionally, many professors in universities has started to use weibo. Take myself for example. I have followed my professor who taught operations research in universities, and we communicate both academic question and personal career issues via weibo. Without weibo, I can hardly enjoy such an opportunity of communicating with my professor, who you can only find on the class. 

 

b)         Follow the Subject

 

Tag” is a vital function of Weibo. User can search a topic by searching the tags.

 

Tags function can be used in education. For example, s teacher is giving a lesson on fire safety. The hashtag could be #fs or #fire. Then anyone can track the hashtag and stay up on the latest info.  Of course you want something that is both somewhat unique and short so you don’t take up all of your characters.

Once you have a course hashtag, you can use Weibo to provide additional content after the course.  You can also use it to get your students to respond and provide feedback.  They could add some ideas or comments that they want to expressed. This helps the teacher make adjustments to the course content and it’s a creative way to get another level of evaluation.

 

c)         Build a Community

There’s no reason for not using SNS to help facilitate a community for learners, for the reason that the core value in SNS is in community building where you’re able to connect people who share similar interests and get them to exchange ideas.

 

It is popular to form the learning groups on QQ, the most famous instant messaging software service in China. Take myself for example. I have taken part in a multitude of learning group, such as English learning group. Although I do not know the members in the group, I communicate with them in English, ask about IELTS tips as well as sharing some English books in the group. And the learning atmosphere is quite good there.

 

d)         Use Weibo as a subsidiarity education tool

 

In Nankai University, a professor in politics department, comes out an idea that use SNS to boost the effect of teaching. He organized two online activities, which calls #China I love you and #let there be love, and ask his students to pose the stories with pictures with the tags. In the end, there are 378 people takes part in the activities and 460 posts have been sent, over 10,000 click in total. His creatively combines education and new media together and improve his teaching.

 

Here’s another example of using Weibo as a subsidiarity education tool. A history teacher comes out an idea to boost the effect of teaching. He creates some Weibo accounts for those famous person who represents the topic he teach. Then he ask the students to follow these accounts. It is funny to read the tweets of someone like John Adams responding to some of the debate in Washington D.C. today. The result of teaching proves to be good, based on the feedbacks from students.

 

e)         Create own Weibo account

 

Another good example is the weibo account of library Beijing University of Aeronautics and Astronautics. The library use weibo to improve its service since 2011.  Since the weibo spread out information very quickly, those who follow the library official account can get the information as soon as possible. Thus, the number of people takes part in the activities organized by the library is growing dramatically. 

 

 

f)          Create a learning platform

 

Apart from Weibo, Wechat also plays a vital role in education.

 

Take practice oral English for example. “nowspeak” is a Wechat public account that aims at provide a platform to let users practice their oral English. The process is very simple. After following “nowspeak”, it will push a topic to your mobile phone every night, with the relative materials in both Chinese and English. You can find your partner by replying it. Then, “nowspeak” will find a partner who also reply it at the same time period, based on his or her oral English level and gender. Then the two people can add friends with each other and practice oral English by using the voice message function of Wechat.

 

Nowadays, “nowspeak” has already over 20,000 users in mainland china and the number keeps growing.

 

2)  Online courses

 

With the development of technology, there have been more and more opportunities for us to enjoy higher education on the internet. And Massive Open Online Course (MOOC) is an online course website aimed at providing unlimited open courses on internet. In addition to traditional course materials such as videos, readings, and problem sets, MOOCs provide interactive user forums that help build a community for students, professors, and teaching assistants. MOOCs are a recent development in distance education.

 

For many students, online course work makes it possible to pursue an education that might otherwise be out of reach:

 

a)         Flexible scheduling: need to work, or care for the kids? Log in to school whenever your schedule permits.

b)         Telecommuting: if you don't live near a college or university, online classes are as close as your Internet connection.

c)         Cost savings: tuition for online courses is typically lower than brick-and-mortar classes. Plus, students mostly eliminate costs like gas, parking, and campus housing and food.

d)         Flexible pacing: online students can move at a quicker or slower pace than the rest of the class.

 

4.         Conflicts between education and new media

 

New media can uncover some negative parts of academia in china

 

In 2011, China Agricultural University slides into the academic scandal. On Chinese most famous microblog, sina weibo, a man call @方舟子 sends a tweet that four professors in China Agricultural University uncover Shi Yuan Chun, both the president and academician of Chinese Academy of Sciences, has fraud in academic. Specially, Shi Yuan Chun is accused of stooling the academic result of treatment of saline soil from other scholars, and defraud numbers of national and provincial awards and Tan Kah Kee Science Award agriculture and science & Agricultural Sciences Award.

 

Next, he list four sins of Shi Yuan Chun, including:

1 falsification on academic; stole other scholar’s theory and say that they are originate by himself, stole others’ studies results 

2 Abuse of power

3 regardless of objective facts, contribute the nature affect 

 

Since @方舟子 is a celebrity on Weibo who has 4,878,980 fans, the tweet spread out quickly and the news soon become a heated topic among the society.

 

Then, Wangyi, another big internet media, invite @方舟子 to join the discussion forum to talk about academic corruption in China. The discussion forum attract hundreds of Chinese citizens to take part in and successfully arouse the public awareness from online to offline. Finally, the government reacts to the scandal. A deputy of the National People’s Congress, is quoted in official media as saying that “academic misconduct seriously impacts on the social credibility of scientific research and provides a hotbed for corruption.

 

Academic cheating has widened from academic papers to the high-tech fields, which not only involves young students but also senior experts,” said Yan.

 

5.         Conflicts management

 

According to “Conflict management -- Lessons from the Second Grade”, Bonnie Hagemann and Saundra Stroope have said that, everyone need to give up something to come to a quick solution.

 

As Jeff Weiss and Jonathan Hughes mention in Want Collaboration? Accept-and Actively Manage - Conflict, CLASHES BETWEEN PARTIES are the crucibles in which creative solutions are developed and wise trade-offs among competing objectives are made. A direct solution of the conflicts between new media and education is concession of either party. For new media, they can reinforce the control of information, because sometimes new media is a horrible rumor communicator without enough information management.

 

However, from where I stand, the major reason for the conflict between new media and education is the Chinese academia itself. The more open, the more dark side would come out. Actually it is not the fault of new media, but the fault of Chinese academia. It is because there are too many academic corruption in China, including plagiarism, fabrication, deception, cheating, bribery, sabotage, professorial misconduct and impersonation, the public get angry for the inequity and injustice. Weibo, as well as other new media, just provide a platform for them to know the true and express their voices.

 

Therefore, the key point of managing the conflict between new media and education laying in eliminating academic corruption.

 

For government, it is necessary to take actions now, otherwise the proliferation of academic scandals is affecting the global reputation of China’s universities and research. The more scandals come out, the more preconception foreigners will view with. According to Alice M. Tybout and Michelle Roehm written in their paper Let the Response Fit the Scandal, scandals can very easily extend beyond the original perpetrators and affect other companies in the value chain. They also may spill over to businesses outside the value chain that are viewed as similar to the alleged guilty parties. Hence, in order to save the reputation of Chinese academia, it is time to take actions.

 

First and foremost, effective measures should be taken. Those who dishonest in academy should be punished more heavily. The more harshly punishments, the less professor would be dishonest in academy. New laws to clamp down on academic cheating at China’s universities is in great need now.

 

Moreover, China's government should assume stronger leadership in scientific integrity. It is suggested to set special agency to inspect the academic integrity in Chinese universities.

 

Last but not the least, the loophole of the related law should be revised. The latest draft regulations set out punishments to be meted out, but do not define what constitutes plagiarism or fraud. For example, the State Council (roughly equivalent to cabinet) or provincial academic degree committees can revoke universities’ rights to grant degrees if multiple academic fraud cases are found.

 

Xiong Bingqi, a professor at Shanghai Jiao Tong University, was quoted in Chinese media as saying administrative punishment was not enough to root out rampant plagiarism and other misconduct. “To standardize academic norms is more important,” Xiong said.

 

Academic cheating has widened from academic papers to the high-tech fields, which not only involves young students but also senior experts,” said Yan. Thus, for Chinese academia, it needs both the universities, the professors and students’ contributions also.

 

Last but not the least, new media should be used as a tool to academic anti-corruption.

The power of Chinese netizens as an anti-corruption force has been demonstrated after many cases similar to the Shi Yuan Chun case. Actually, @方舟子 has done similar behavior already. Xin Yu Si (http://www.xys.org) is a website created by @方舟子, which is the first academic anti-corruption website in China. The website includes a public forum for people to leave opinions and suggest proposals, in addition to submitting queries about anti-corruption efforts.  It is a good example of using the power Internet to conduct academic anti-corruption. As far as I am concerned, Chinese government should also use new media to manage the situation. It is better for the government to provide an official platform for people to submit tips on current investigations or suspected cases of academic corruption. Besides, the public can access the party’s database of anti-corruption laws, to determine if corruption crimes are being committed.

 

6.         Future trend

 

To sum up, the relationship between new media and education is two-faced.

 

On one hand, new media pose positive effect to education, let more and more people enjoy the education more easily and more convenient.

 

On the other hand, new media can uncover some negative side of the situation of education in china.

 

In the future, the collaborative between education and new media will be more and more frequent and close due to the improvement in technology. Because as Don Tapscott, Tammy Erickson, Lynda Gratton, Rob Cross and Frank Capek mentions in Building the Collaborative Enterprise, At its core, collaboration is about bringing ideas together, about sharing perspectives and insights and effort, for the purpose of getting useful things done.

 

As KIRSTIE McALLUM mentions in Workplace Conflict: Three Paths to Peace, conflict is not always a bad thing; sometimes it can be a positive spur for organizational change. The conflict between education and new media will be confront with a more bright future, since the government has already taken actions now.

 

Reference

 

From the Internet and other resources:

1.         Gold, Larry; Maitland, Christine (1999). Phipps, Ronald A.; Merisotis, Jamie P., eds. What's the difference? A review of contemporary research on the effectiveness of distance learning in higher education. Washington, DC: Institute for Higher Education Policy. Retrieved 23 January 2011.

 

2.         http://www.degreescout.com/business-degrees/the-role-of-new-media-technology-in-education

 

3.         http://select.yeeyan.org/view/370724/349576

 

4.         http://www.rmlt.com.cn/2013/1220/202609.shtml

 

5.         http://balau82.wordpress.com/2012/09/16/daphne-koller-what-were-learning-from-online-education/

 

6.         http://www.degreescout.com/business-degrees/the-role-of-new-media-technology-in-education

 

7.         http://www.articulate.com/rapid-elearning/three-practical-ideas-for-using-twitter-in-e-learning/

 

8.         http://www.economist.com/blogs/asiaview/2010/07/academic_fraud_china

 

9.         http://www.universityworldnews.com/article.php?story=20120807160325397

 

From the readings:

 

10.        Alice M. Tybout and Michelle Roehm. Let the Response Fit the Scandal, Harvard Business Review,December 2009

 

11.        Jeff Weiss and Jonathan Hughes, Want Collaboration? Accept-and Actively Manage – Conflict, Harvard Business Review,2005

 

12.        Bonnie Hagemann and Saundra Stroope, Conflict management -- Lessons From the Second Grade, Harvard Business Review,2012

 

13.        KIRSTIE McALLUM, Workplace Conflict:Three Paths to Peace, Harvard Business Review,2013

 

14.        Building the Collaborative Enterprise(Ten Questions to Ask about Business Opportunities through Collaboration), Don Tapscott, Tammy Erickson, Lynda Gratton, Rob Cross and Frank Capek, Harvard Business Review,2009

 

15.        Robert F. Hurley, The Decision to Trust, Harvard Business Review,2006

2014年1月26日星期日

Individual Assignment 1: To Trust Or To Distrust

To  Trust Or To Distrust 


As Charles Dickens says, never break four things in your life - Trust, Relation, Promise and Heart because when they break, they don't make noise but pains a lot. And I have similar experience about trust.

The story happened at my university life.One day I told my friend some secrets deep in my heart. I thought that he will keep them and never let anybody else knows. However, he told other people my secret and made fun of it. His behavior really hurts me because I trust him, treat him as my best friend and tell him the secrets I never tell anybody. But he just doesn't take it serious.

When I judge a person’s credibility, I will follow the three rules. First and foremost, we have deep friendship and we all regard each other as true friend. Moreover, there has to be some virtues in his or her personalities that make me feel trustworthy. Last but not the least, he or she must be a good listener when I talk something deep in my heart.

From where I stand, the risk of trust can be:
a)       Your secret has been let out by your friend
b)      You are betrayed by your friend
c)       Friendship broke

One has nearly no choice apart from trust or distrust. The moment you make a decision is totally a battle between sense and sensibility. Some people will use their rational thinking to make a quick judgment, while other people just follow their heart, including me. If I choose to trust a person at that moment, I will persuade myself to trust him, even if I regret to tell him my secret after that. However, when it turn out to be that he betray me, I will tell my friend directly that I get hurt and I am so disappointed at you.

After this unhappy memory, I have learn a lot. I would upgrade my criterion of trust and no longer tell a person everything before I confirm that he or she is a trustworthy true friend.